Customer Service Advisor Jobs

in Sheffield

Are you looking for a Customer Service Advisor job in Sheffield?

We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena.

With a salary of £17,350, plus additional benefits, there couldn’t be a better time to join us.


Apply Now

Who Are We?


Who Are We?

Webhelp is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications.

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

We’re looking to bring people on board who understand the importance of good conversation and want to join a team who aim to offer the best customer experience in the country.


Apply Now

Customer Service Advisor

Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications.

We’re looking to bring people on board who understand the importance of good conversation and want to join the team who aim to offer the best customer service in the country.

Headset

What Will I Be Doing?

As a Customer Service Advisor for our client a leading multi-brand online retailer, you will be part of a team taking inbound calls. You will be the first point of contact supporting customers with orders, collections, queries from statement queries to complaints, to lost orders and product queries.

This provides a rewarding platform for enthusiastic and results focused individuals to develop and enhance personal skills. The department is a fast paced, ever changing and dynamic environment.

Working as part of a team within a fast paced, dynamic call centre environment, you will deliver exceptional customer service in a proactive manner by taking the time to understand the needs of each customer and provide a resolution on the first instance wherever possible.

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What you’ll need to succeed

Excellent written and verbal English skills are required for this role, along with excellent communication skills and good maths skills. Previous experience of working in a customer driven environment, preferably within a contact centre is desirable but not essential.

Our Values


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A Job With Benefits

You will be offered a salary of £17,350 and a number of additional company benefits.

We offer a subsidised restaurant, free onsite parking, a vibrant working environment and access to our exclusive onsite gym.

You’ll receive an initial 7 days training and continued support from an organisation renowned for developing its staff internally.

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