Collections Advisor Jobs

in Sheffield

Are you looking for a Collections Account Advisor job In Sheffield for a leading Multi-channel Online Retailer?

We are currently recruiting for our Sheffield contact centre at Amberley Street located near Sheffield Arena. With a salary of £18,750 plus additional benefits there couldn’t be a better time to join us.


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Who Are We?


Who Are We?

Webhelp is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications.

Our people make Webhelp. You will see it in every one of our offices, across more than 30 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

We’re looking to bring people on board who understand the importance of good conversation and want to join a team who aim to offer the best customer experience in the country.

Collections Advisor

Webhelp UK is one of the UK’s fastest growing customer experience outsourcers and we are leading the way in an ever-changing world of communications. We’re looking to bring people on board who understand the importance of good conversation and want to join the team who aim to offer the best customer service in the country.

Headset

What Will I Be Doing?

As a Collections Advisor you will be working on behalf of our client, a well-known online multichannel retailer, you will be part of a team making outbound calls and receiving inbound calls from existing customers. You will be speaking to customers with regards to payments required on their accounts. By effectively listening, fact finding and building rapport with the customer, you will be taking payments from them and discussing future payment options available to them.

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What you’ll need to succeed

You will have excellent verbal communication and influencing skills, with the ability to build rapport with customers and gain commitment from them.
Target driven you will be customer focused with a resilient and empathetic nature.

Our Values


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A Job With Benefits

You will be offered a salary of £18,750 with potential earnings of £19,750 and a number of additional company benefits. You will work 40 hours per week between 8am – 8pm Mon – Fri and Sat 8am – 1pm. We offer a subsidised restaurant, free onsite parking, a vibrant working environment and access to our exclusive onsite gym. You’ll receive initial training and continued support from an organisation renowned for developing its staff internally.

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