Team Leader

in Kilmarnock

It is an exciting time to join Webhelp as a Team Leader. You will have the opportunity to work in partnership with one of our key clients; Vodafone and be based in our newly refurbished site in Kilmarnock. With a salary of up to £28,000 plus additional benefits; there really could not be a better time to join us.


Apply Now

Who Are We?


Who Are We?

Webhelp is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications.

Our people make Webhelp. You will see it in every one of our offices, across more than 30 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

We’re looking to bring people on board who understand the importance of good conversation and want to join a team who aim to offer the best customer experience in the country.

Rowallan Business Park, Southcraig Ave, Kilmarnock KA3 6BQ

Team Leader

As one of the UK’s fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications.

We’re always looking to bring people on board who understand the importance leading by example, putting the customer first, and who want to join the team to deliver the best customer service in the country.

Headset

What Will I Be Doing?

As a Team Leader you will lead, motivate, support and drive the performance of your advisors within a fast paced, dynamic call centre environment between the operational hours of 8.00am-9.00pm on a rotational basis.

One of your biggest challenges will be balancing the need to manage customer and client expectations, whilst ensuring your team deliver their key operational targets.

Tick

What you’ll need to succeed?

  • Previous experience of working in a fast paced environment would be desirable
  • A proven track record of demonstrable results attainment, leadership and team management skills is essential
  • Results focused and committed to the values surrounding outstanding service delivery through effective people management
  • A positive and energetic approach to drive company and client requirements
  • Sound interpersonal skills centred around communication and influencing
  • Attention to detail and the ability to identify a problem and provide a solution

Our Values


Apply Now

A Job With Benefits

A competitive salary plus benefits package including employee discounts & reward scheme, childcare vouchers and bonus opportunity. We also offer great progression opportunities, plus a generous holiday allowance.

Other vacancies in or near Kilmarnock

Customer Service Advisor Jobs in glasgow

Are you looking for a Customer Service Advisor Job? We are currently recruiting Customer Service Advisors in our Glasgow Contact Centre. With a starting salary of £18,250 plus additional benefits, there couldn’t be a better time to join us.

Read More

Complaints Handler in glasgow

Based at our City Park location

Start your career at Webhelp and join one of the UK’s fastest growing customer experience outsourcers. We are currently recruiting Complaints Handlers for our City Park site on Alexandra Parade in Glasgow. With a starting salary of £19,500 and additional benefits, there really could not be a better time to join us.

Read More

Team Manager in kilmarnock

Motivator. Problem solver. Decision maker.

As a Webhelp Team Manager, you’ll be all of this and more. We want you as our next Team Manager to join our amazing team in Kilmarnock. Earning up to £25,000 with the potential to earn an additional £3,000 bonus, you’ll be joining an environment full of energy, creativity and fun.

Read More

Customer Service Advisors in kilmarnock

Are you looking for a Customer Service Advisor Job? We are currently recruiting Customer Service Advisors in our Kilmarnock Contact Centre. With a salary of £16,400 plus additional benefits, there couldn’t be a better time to join us.

Read More

Sales Advisor in glasgow

Based at our Hope Street location

As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We need people with personality; people who have what it takes to master the art of communication. With great rewards and progression, you’ll find plenty of opportunities here. With a start date of 7th January this is an ideal opportunity to make a career move with a new year opportunity.

Read More

Quality Assurance Advisor in glasgow

Based at our Hope Street location

Webhelp has a great opportunity for Quality Assurance Advisor to join our team working in partnership with one of our key retail clients.

You will be based at our City Park location Glasgow, paying a salary of up to £17,868.

Read More

Latest News

How to impress on a telephone interview

06 September 2018

Use our checklist to tackle your telephone interview with confidence and get through to the next stage of the application process.

Read More