Team Leader

in Glasgow

Based at our Hope Street location

It is an exciting time to join Webhelp as a Team Leader. You will have the opportunity to work in partnership with one of our key clients; Sainsbury’s and be based in our new Hope Street location right in the heart of Glasgow City Centre. With a salary of up to £25,000 plus additional benefits; there really could not be a better time to join us.


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Webhelp Glasgow


Webhelp Glasgow

Who Are We?

Webhelp is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications.

Our people make Webhelp. You will see it in every one of our offices, across more than 30 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

We’re looking to bring people on board who understand the importance of good conversation and who want to join a team that strive to provide the best customer experience in the country.

Glasgow Hope Street

Our site is located in an exceptional city centre location on Hope Street and benefits from Glasgow’s excellent shopping and restaurants as it is within close proximity to major transport hubs such as Glasgow Central and Queen Street railway stations as well as Buchanan Bus Terminus, providing an easy commute.

Glasgow City Park

Our site is located in an exceptional location close to the city centre on Alexandra Parade and benefits from Glasgow’s excellent shopping and restaurants as well as being within close proximity to major transport hubs such as Alexandra Parade and Bellgrove railway stations and is situated along one of Glasgow’s prime bus routes, providing an easy commute.

Team Leader

As Team Leader, you will help Webhelp continue to deliver exceptional customer service by motivating and supporting your team plus driving their performance to achieve success.

Headset

What Will I Be Doing?

In this fast paced and exciting contact centre environment, provide advice, coaching and support to a team of Agents, contributing to the wider success of the overall function and driving the business forward.

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What you’ll need to succeed?

To help you succeed, previous experience of working in a fast paced environment is desirable along with financial service knowledge, plus a proven track record of delivering results achieved through strong leadership and team management.

Our Values


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A Job with Benefits

We want to reward you for your talent and skills and offer a competitive benefits package including employee pension, group life cover, discounts & reward schemes at major high street stores, employee recognition programmes.

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