Customer Advisor Jobs

in Glasgow

As one of the UK’s fastest growing customer experience outsourcers, Webhelp UK is leading the way in an ever-changing world of communications. We need people with personality; people who have what it takes to master the art of communication. Great rewards and progression, you’ll find plenty of opportunities here.


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Who Are We?


Who Are We?

Webhelp is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications.

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

We’re looking to bring people on board who understand the importance of good conversation and want to join a team who aim to offer the best customer experience in the country.


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Customer Advisor

It’s not just an ordinary contact centre job. Our open plan centres are fun, vibrant, supportive and welcoming and you’ll always find something different about how we work that makes your life easier! We really value the people that look after our customers and work hard to make you sure you feel valued and that your contribution makes a difference.

We are looking for upbeat, confident, customer focused and resilient individuals to work within our lively contact centre.

Headset

What Will I Be Doing?

  • Taking Inbound calls engaging with our customers.
  • To provide exceptional customer service on every contact.
  • To build rapport and be empathetic whilst using effective questioning techniques.
  • Gain an understanding of customers’ needs and lifestyle.
  • Driven environment where the customer experience is key.
  • Deliver key behaviours and a positive attitude in line with our reward and recognition plans.
  • We work hard to achieve the best outcome for customers, employees and clients.

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What you’ll need to succeed

  • Excellent communication skills
  • Self-motivated and competitive
  • Computer literate
  • Ability to analyse information
  • Customer Service experience (Preferable).
  • Demonstrates effective ways to build customer relationships(rapport, identifying customer needs, resolving customer queries)
  • Experience of working to targets

Our Values


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A Job With Benefits

Permanent contract

  • An annual salary of £16,830
    28 days holiday
    Great location- 5 Minute drive from Queen Street Station. Excellent train and bus links available.
    Onsite Amenities such as convenience shop, Barber, Café with outdoor terrace and Gym
    Great training. Training hours- Full Time – Monday to Friday 9 am – 5:30 pm
    Learning and Development Opportunities – On-going training and up skilling throughout your career
    And lots of fun……

Other vacancies in or near Glasgow

Customer Service Advisor Jobs in glasgow

Are you looking for a Customer Service Advisor Job? We are currently recruiting Customer Service Advisors in our Glasgow Contact Centre. With a starting salary of £16,830 plus additional benefits, there couldn’t be a better time to join us.

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