Service Team Leader Jobs in Falkirk (near Edinburgh, Glasgow & Stirling) | Webhelp Jobs

Service Team Leader Jobs

in Falkirk

Are you looking for a Team Leader role in Falkirk?

An exciting opportunity has arisen and we are now recruiting for additional Team Leaders working for one of our key clients Sky. If you have experience of managing teams and have a passion to succeed then you could be part of the future talent of Webhelp. With an earning potential of up to £28,000 per year why don’t you apply now?


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Who Are We?


Who Are We?

Webhelp is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications.

Our people make Webhelp. You will see it in every one of our offices, across more than 30 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

We’re looking to bring people on board who understand the importance of good conversation and want to join a team who aim to offer the best customer experience in the country.

Webhelp UK, 1 Central Park Avenue, Central Business Park, Larbert, Falkirk. FK5 4RX. Tel: 0330 123 1969

Service Team Leader

As a member of the Falkirk Contact Centre team, you’ll help engage, motivate and inspire your team to always give their very best. Under your exceptional leadership, your team will have what it takes to understand our customers’ needs and be able to match those needs to our fantastic services. You will support your team members to ensure they are able to hold conversations that add value and, most importantly, exceed customer expectations.

Headset

What Will I Be Doing?

In this fast paced, ever changing exciting contact centre environment you will enable every Advisor in your team to have the right blend of skills through coaching and continuous development and this will be something you are passionate.

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What you’ll need to succeed?

To help you succeed, your experience of working at this level within a fast paced, changing environment, being a strong communicator and possessing excellent leadership skills will enable you to deliver excellent results through your teams.

Our Values


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A Job With Benefits

As we continue to grow, we are looking to recruit Team Leaders to be based from our Falkirk site, we offer a very competitive salary – up to £28,000 including bonus, free SkyQ premium package, discounts on Sky Mobile packages. With excellent commuter links and free on-site parking, this is an excellent opportunity.

On top of this we will also reward you for your talent and skills and offer a competitive benefits package including employee pension, group life cover, discounts & reward schemes at major high street stores, employee recognition programmes plus a generous holiday allowance of 30 days a year.

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