Customer Service Advisor

in Dearne Valley

Are you looking for a Customer Advisor Job? We are currently recruiting Customer Service Advisors in our Dearne Valley Contact Centre. With a salary of £15,500 (£16,400 for those eligible for the living wage) plus additional benefits, there couldn’t be a better time to join us.

No Sunday working.


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Who Are We?


Who Are We?

Webhelp is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications.

Our people make Webhelp. You will see it in every one of our offices, across more than 30 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

We’re looking to bring people on board who understand the importance of good conversation and want to join a team who aim to offer the best customer experience in the country.

Adwick Park Manvers Rotherham South Yorkshire S63 5NA United Kingdom

Customer Service Advisor

As a Customer Service Advisor with Webhelp UK, you will be working on behalf of one of our valued clients, a respected market leader in the utilities industry.

Headset

Taking inbound calls from customers, you will support them with any queries or complaints they may have, in relation to the services they receive from the client.

Working as part of a team within a fast paced, dynamic contact centre environment, you will deliver exceptional customer service in a proactive manner by taking the time to understand the needs of each customer and provide a resolution on the first instance wherever possible.

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What you’ll need to succeed

Ideally, you will enjoy talking to people and have gained previous experience of working in a customer driven environment, preferably within a contact centre, but this is not essential. Also, as this is a fast paced and dynamic environment, the ability to work to targets and the desire to exceed them is essential.

As you will be speaking with customers on a daily basis, excellent communication and rapport building skills are paramount, as well as attention to detail and the ability to identify a problem and provide a solution

Our Values


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A Job with Benefits

You’ll be offered a salary of £15,500 (£16,400 for those eligible for the living wage) along with a number of additional company benefits. You’ll receive continued training and support from an organisation renowned for developing its staff internally. You’ll experience an exciting and fast paced environment, within a digital and innovative organisation that offers excellent career opportunities.

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