Team Leader

in Cardiff

Is it time for a new career? If yes, you could be the future talent of Webhelp. As we continue to grow, we are looking to bring in additional Team Leaders in to our business to work with our key client, Vodafone. With an earning potential up to £28,000 and based in Cardiff City Centre, you will have to the opportunity to join a global leader within the BPO sector.


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Who Are We?


Who Are We?

Webhelp is one of the UK’s fastest growing customer experience outsourcers and is leading the way in an ever-changing world of communications.

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

We’re looking to bring people on board who understand the importance of good conversation and want to join a team who aim to offer the best customer experience in the country.


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Your Role as a Team Leader

This is an opportunity to work with a company committed to your success and development. We want to reward you for your talent and skills and offer a benefits package including employee pension, group life cover, discounts & reward schemes at major high street stores, employee recognition programmes plus a generous holiday allowance of 30 days a year.

Headset

What Will I Be Doing?

As a Team Leader your talent will help Webhelp continue to deliver exceptional customer service by motivating and supporting your team and driving their performance to achieve success. In this fast paced and exciting call centre environment, you will have the opportunity to develop your own career by working across a range of campaigns including customer service and collections support.

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What you’ll need to succeed

To help you succeed, previous experience of working in a fast paced environment is desirable along with a proven track record of delivering results achieved through strong leadership and team management. You will be empowered to deliver world class customer experience and deliver great result, so being a strong communicator with good interpersonal skills will benefit you in your career with Webhelp.

Our Values


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A Job With Benefits

We want to reward you for your talent and skills and offer a benefits package including employee pension, group life cover, discounts & reward schemes at major high street stores, employee recognition programmes plus a generous holiday allowance of 30 days a year.

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